Privacy Policy

Last updated: 31 August 2026

Smart Skill Contracting Est. (“Smart Skill”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal data we collect through metaldeck.smartskill.sa, why we collect it, and how it is handled, in line with the Saudi Personal Data Protection Law (PDPL).

1. Who We Are

Smart Skill Contracting Est. (مؤسسة المهارة الذكية للمقاولات), CR Number 4030377493, VAT Registration Number 310538773900003. Management Office: Jeddah — Sari Street, Al Salamah District. Contact: metaldeck@smartskill.sa / WhatsApp +966 54 299 0058.

2. Information We Collect

We collect personal data that you provide directly to us, including:

• Contact details: name, company name, phone number, email address (via the Contact form, account registration, or checkout)
• Order information: billing details, products ordered, order value, and delivery coordination details
• Communications: messages you send us via the contact form, email, or WhatsApp
• Account information: username and password, if you create a My Account on this website
• Technical data: IP address, browser type, and pages visited, collected automatically for security and analytics purposes (see Section 6)

3. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders, including coordinating delivery and confirming bank transfer payments
• Respond to enquiries submitted through the Contact form or WhatsApp
• Send order confirmations, status updates, and, where relevant, service communications
• Maintain your My Account, if you register one
• Comply with our legal, tax (VAT/ZATCA), and accounting obligations under Saudi law
• Improve our website and product offering

We do not use your personal data for automated decision-making, and we do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of: performing the contract of sale when you place an order; your consent when you submit the Contact form; and our legitimate business interest in operating and securing this website, in each case consistent with the Saudi PDPL.

5. Sharing Your Information

We share personal data only where necessary to operate this website and fulfil your order, including with:

• Our website hosting and email service providers, who process data on our behalf
• Payment verification (Bank Albilad), limited to what is required to confirm your bank transfer
• Government or regulatory authorities, where required by Saudi law (for example tax/VAT reporting)

We do not share your personal data with third parties for their own marketing purposes.

6. Cookies & Analytics

This website may use cookies and similar technologies, and tools such as Google Analytics (Site Kit by Google) and, once activated, the Meta Pixel, to understand how visitors use the site and to measure the performance of our pages. You can control or disable cookies through your browser settings; a cookie consent banner on this website lets you manage non-essential cookies. Disabling cookies may affect some website functionality (for example, keeping items in your cart).

7. Data Retention

We retain order and invoice records for the period required by Saudi tax and commercial record-keeping law. Contact form enquiries and account data are retained only for as long as necessary to respond to you or provide our services, or as required by law.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including website security monitoring (Wordfence) and regular backups. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Saudi PDPL, you have the right to request access to, correction of, or deletion of your personal data that we hold, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at metaldeck@smartskill.sa.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The “Last updated” date at the top of this page indicates when it was last revised.

11. Contact Us

For any questions about this Privacy Policy or how your data is handled, contact us at metaldeck@smartskill.sa or via WhatsApp at +966 54 299 0058.